The T87W is one of Yealink's higher-tier T8 series desk phones (Yealink's T88 series sits above it): a 7-inch colour touchscreen with built-in dual-band Wi-Fi and Bluetooth, 16 SIP lines, and USB-A and USB-C ports. It combines the large-screen format of the T48U with the wireless capability of the T57W, combining a large display with wireless capability in Yealink's current T-series lineup.
By the Need to Know Comms Team · Last updated 16 September 2026
78/100
NTK ScoreRecommended with caveats
Relevance15/20
Highly relevant call-handling, audio and connectivity features suit busy executive desks, but the premium specification is excessive for many ordinary SOHO users.
Effort15/20
PnP, zero-touch and mass provisioning can simplify deployment, although provider validation, power requirements and cross-platform fleet migration still require administrator involvement.
Adoption15/20
The touchscreen, physical call controls and strong audio should be approachable, but exact-model field evidence is sparse and advanced DSS workflows need orientation.
Commercial value15/20
Transparent AU pricing and easy retail procurement are strengths, but measurable payback is unproven and the premium becomes material across general-purpose handset fleets.
Trust18/20
Open SIP, strong encryption and extensive authorised AU channels inspire confidence, while sparse product-specific reputation evidence and an unverified RCM record warrant diligence.
What to know before buying
Typical single-site SMB using an authorised AU provider: Recommended with caveats.
Businesses requiring 24/7 phone-based manufacturer escalation: Pilot first unless an Australian provider SLA supplies that escalation path.
Business-use suitability
A model-specific Australian RCM declaration or label record for the T87W was not located, although the phone is sold through Yealink-listed authorised Australian resellers and no non-compliance evidence was found.
Grey-market or directly imported units may not provide the same compliance, power-supply or warranty assurance as authorised Australian stock.
Matters most to: Businesses considering overseas, marketplace or otherwise unauthorised T87W stock. · Buy through a Yealink-authorised Australian reseller and request RCM evidence from the supplier if procurement policy requires it.
Local support accessibility Changes recommendation
Yealink's published free support channel is ticket-based, with a 24-48-hour P1 feedback target. Confirm any Australian phone escalation and after-hours coverage in the reseller, distributor or hosted-PBX provider's SLA.
A business requiring immediate after-hours telephone escalation cannot assume the manufacturer's free support channel will meet that requirement.
Matters most to: Businesses needing 24/7 phone-based escalation for voice outages, including critical-service and after-hours operations. · Contract with an Australian hosted-PBX provider or MSP offering a documented 24/7 response SLA and confirm that it supports the T87W.
Warranty pathway
Yealink excludes unauthorised-channel purchases from its manufacturer warranty. Published AU coverage varies by seller: Scorptec states one year, while Telair advertises a three-year partner extension.
Replacement coverage and the party responsible for an RMA depend materially on where the handset was purchased.
Matters most to: Fleet buyers, grey-market purchasers and businesses expecting multi-year advance replacement. · Verify the seller's authorisation, written warranty duration and RMA turnaround before placing a fleet order.
Who is this phone for?
The T87W is the right phone for executive desks where the full combination of a large touch screen and wireless capability is required. It runs Yealink's current Linux-based T8 platform, and built-in Wi-Fi and Bluetooth means no dongles are needed for wireless network connectivity or Bluetooth headset support -- note Yealink's T8 lineup also includes higher-tier smart-phone variants above it.
Buy it for: senior executives who want a premium Yealink Linux-based desk phone, meeting rooms that need a capable wired-or-wireless SIP phone with a prominent display, and any high-use desk where a Bluetooth headset is the preferred handsfree device and a large screen aids navigation of contacts and BLF status.
Australian prices for the T87W and T57W vary independently and can be similar, so compare current offers before choosing. If the screen size of the T57W (also 7 inches) satisfies the requirement, the T57W is an equally capable phone for most deployments at a lower price. The T87W's premium is for its position as a higher-tier T8-series phone with updated hardware over the T57W, though Yealink's lineup includes further variants above it. If the T57W is in stock at your preferred retailer and you have no specific reason to buy the T87W, assess whether the price gap is justified for your use case.
Compare against the T85W: if 7 inches is more screen than needed, the T85W (5.5 inches, same wireless spec) is available at a lower price.
The T57W is an established T5-series phone: 7-inch touch screen, built-in Wi-Fi and Bluetooth, up to 16 SIP accounts, 29 DSS keys. The T87W is the T8-series successor with updated hardware and 84 one-touch DSS keys. Core screen size and SIP-account count are equivalent, but the T87W upgrades wireless connectivity to Wi-Fi 6 and Bluetooth 5.0; the T57W uses 802.11a/b/g/n/ac Wi-Fi and Bluetooth 4.2.
The T87W is the current-generation phone with newer internal hardware. For a long-term deployment where you want the newest Yealink architecture rather than the established T5-series platform, the T87W is the correct choice. If the T57W is priced lower and the generation difference is not a factor, either phone will serve a business user equally well day-to-day.
For new deployments being specced now, the T87W is the forward-looking choice. For additions to an existing T57W fleet, staying on T57W maintains hardware uniformity which simplifies provisioning and support.
Call quality on Australian NBN
The T87W's call quality on Australian NBN is determined by the same factors as all Yealink SIP phones. A cabled connection avoids Wi-Fi-specific variability, but call quality still depends on the SIP provider, network design, congestion, latency, jitter and packet loss. When using the built-in Wi-Fi, 5GHz can provide more channels and less interference, while 2.4GHz generally provides better range and obstacle penetration; choose the band after checking coverage and signal quality.
Follow the SIP provider or PBX vendor’s router guidance; platforms including 3CX require SIP ALG to be disabled, but this is not a universal T87W or NBN requirement. Consider QoS when recommended by your SIP or PBX provider and supported by the router, and test calls under network load; voice quality can be affected by access technology, provider capacity, local equipment and concurrent traffic.
Bluetooth headset audio quality on the T87W is appropriate for standard business calls. The T87W supports wired RJ9, Bluetooth and USB headsets, while call recording can be handled server-side or through USB storage.
What works / What doesn't
Pros
7" colour touch display with built-in Wi-Fi and Bluetooth -- no dongles needed
Current T8 generation -- newer hardware than the T57W it complements
up to 16 SIP accounts + 84 one-touch DSS keys -- full-spec for any AU SMB or enterprise desk
USB-A and USB-C ports -- USB headset or recording device without occupying the RJ9 port
Dual Gigabit ports -- cabled connection always available alongside Wi-Fi
Cons
Premium Yealink Linux-based T-series phone -- compare its price and features with both the T57W and current T88-series options
T57W covers a similar daily use case for many users; compare current prices because the two models can be priced similarly
Large desk footprint -- not suitable for compact workstations
Newer model with less deployment history in AU than T57W
Australian pricing and where to buy
The T87W is stocked by Australian retailers. It is the higher-tier T8-series phone, but its price and the T57W's move independently and have recently been close, so compare both before choosing. The price at the top of this page updates nightly via StaticICE where available.
For multi-unit purchases, compare T87W vs T57W pricing carefully -- the per-unit difference adds up across a fleet. Unless the T8 generation is a specific requirement, the T57W may be the more economical choice for volume deployments.
Deploying T87W phones? Maxotel documents automatic provisioning for Yealink phones; confirm current T87W and T8-series provisioning support directly with Maxotel before purchase.
The T87W is a top-tier Yealink option for executive wireless desk phones: 7 inches, built-in Wi-Fi and Bluetooth, up to 16 SIP accounts, 84 one-touch DSS keys, and current T8-series hardware. For a business seeking a premium Linux-based T8-series phone, the T87W is a high-end option, but Yealink’s current T8 range also includes the Android-based T88 series above it.
For many routine deployments, the T57W provides the same screen size, SIP-account capacity and built-in wireless categories, but current Australian pricing should be compared because the two models' prices vary independently; it also lacks several T87W hardware and platform upgrades. The T87W is worth its premium when buying the newest generation matters or when you want the T8 series hardware for a long-deployment lifecycle. Either phone will serve an executive desk well. For a full comparison of available handsets, see our SIP desk phone buying guide for Australia. For help choosing the right VoIP setup for your business, see our best phone system guide.
Frequently asked questions
T87W vs T57W -- is the T87W worth the extra cost?
The T87W is Yealink's newer T8 series; the T57W is the established T5 series. Both have a 7-inch touch screen, built-in Wi-Fi and Bluetooth, and up to 16 SIP accounts -- the T87W has 84 one-touch DSS keys versus the T57W's spec. The T87W is the current-generation phone with newer hardware. For most daily use cases they are equivalent. The T87W is worth the premium if you want the newest Yealink generation or are making a long-term deployment investment. If price is a factor, compare current offers because T57W and T87W pricing varies by seller.
Does the Yealink T87W work on Australian NBN?
Yes. The T87W is officially supported by 3CX, Yeastar and NFON. Confirm model-specific provisioning and support with any Australian SIP provider before purchase. It can be used over NBN access technologies where the local network and SIP or PBX service support the handset; confirm provisioning and compatibility with the provider. Follow your PBX or provider's SIP ALG guidance, enable QoS for voice traffic, and choose 5GHz when its signal strength and coverage are adequate. A cabled Gigabit connection is available on the T87W for environments where Wi-Fi is not preferred.
Can I use a Bluetooth headset with the Yealink T87W?
Yes. The T87W has built-in Bluetooth. Bluetooth headsets pair directly without a USB dongle. Check Yealink's compatibility list for verified Bluetooth headset models.
Is the Yealink T87W compatible with Maxotel?
The T87W supports standard SIP, but registration, auto-provisioning and feature support are provider-specific; confirm T87W support with Maxotel or any other Australian VoIP provider before purchase. -- confirm current Maxotel-specific auto-provisioning support directly with Maxotel before purchasing for that requirement specifically.
Not sure whether the T87W, T57W, or T85W is right for your executive desk?