Best Conference Phone for Small Business Australia (2026)

This guide compares the best conference phones available to Australian small businesses in 2026, covering the Yealink CP925 and CP965, Poly Trio 8300 and Trio C60, and Grandstream GAC2570, with real AU pricing and room-size matching recommendations. This guide shows you when that is enough, and when you genuinely need a dedicated SIP conference phone. By the end, you will know which device matches your room size, how to check SIP compatibility with your existing phone system, and what the total cost looks like in AUD.

Top Conference Phones for Australian Small Businesses

This guide focuses on conference phones from Yealink, Poly (formerly Polycom), and Grandstream. Each makes devices ranging from entry-level speakerphones to premium boardroom units. The table below summarises the best options for different room sizes and budgets.

Conference phones look expensive, and since the retirement of the sub-$400 SIP models that used to anchor this category, they are no longer cheap. A dedicated conference phone still replaces a much more expensive video conferencing unit for audio-only meetings, and dedicated conference phones are designed for room coverage, while the performance of built-in laptop and mobile speakerphones varies by device and room conditions. For small businesses the Yealink CP925, at around $539 AUD, is the cheapest SIP conference phone in this guide. Below that price you are buying a USB speakerphone, which is a different product with different limits, covered further down.

Yealink CP925 - Best value for huddle rooms and small meeting rooms (2-6 people). SIP, full-duplex, 6m (20ft) pickup from a 6-microphone array, 4-inch capacitive touchscreen, built-in Bluetooth and Wi-Fi. Noise Proof Technology with Smart Noise Filtering for open-plan adjacent rooms. AU price: ~$539 AUD. This is the default recommendation once you have decided you genuinely need a SIP conference phone. It replaces the CP920, which Yealink discontinued on 30 June 2022.

Yealink CP965 - Best for medium to large rooms (6-16 people). Android-based touchscreen. Available in separate SIP, Microsoft Teams and Zoom configurations, so confirm the exact SKU and platform certification before purchase. 6m native pickup, expandable with two CPW65 microphones that each provide a 3m pickup radius and can connect from up to 20m away. AU price: ~$800-1,000 AUD. Choose the appropriate CP965 edition only after confirming platform requirements: the Teams edition is a certified Teams phone, while the Zoom edition functions as a controller and audio device within a compatible Zoom Rooms system.

Poly Trio 8300 - Best for Teams-native environments with small to medium rooms (4-10 people). OpenSIP, 3.7m (12ft) pickup, Poly NoiseBlock and PoE powered; it is not supported as a native Microsoft Teams device. AU advertised pricing varies by seller and SKU, with live 2026 listings reviewed below $700 as well as higher RRPs.

Poly Trio C60 - The current Poly flagship and the premium pick here, replacing the Trio 8500. Three cardioid microphones, a 5-inch (12.7cm) 720x1280 colour multi-touch display, Poly Acoustic Clarity with acoustic echo cancellation and background noise suppression, IEEE 802.3at Class 4 PoE, optional expansion microphones and daisy-chaining of up to four units for large rooms. Certified for Zoom and Open SIP on HP's Full Radio PoE sheet, with Microsoft Teams sold under separate part numbers, so confirm the exact SKU before ordering. AU price: ~$1,390-1,500 AUD inc GST as at September 2026. HP publishes a 6.1m (20ft) microphone pickup figure for the Trio C60; actual room sizing should also account for placement, acoustics, and any expansion microphones or daisy-chained units.

Grandstream GAC2570 - Android touchscreen option for medium rooms with video needs (6-12 people). Android OS, built-in Bluetooth, 5m pickup, 7-inch colour touchscreen, pairs with up to two GMD1208 wireless extension microphones for larger rooms. AU price: $749 AUD at UMart in September 2026, the only Australian listing our price tracking has found for this model, so a quote from a Grandstream dealer or your phone provider is worth getting before planning around it.

Why Most Small Businesses Overbuy Conference Phones

Here is the uncomfortable truth about conference phones: whether a small business needs a dedicated SIP conference phone depends on room coverage, required connectivity, and whether the room must operate without a laptop. Not a dedicated SIP conference phone, anyway. If your "conference room" is a 3x4 metre room with a table that seats six people, and your meetings are mostly internal team calls or client video calls via Teams or Zoom, a $130-350 USB or Bluetooth speakerphone connected to a laptop does the job. A Jabra Speak 750 (an older model; Jabra's current-generation premium model is the Speak2 75-check current AU pricing), Poly Sync 20 (~$200 AUD), or Anker PowerConf (~$130 AUD) provides perfectly acceptable audio for a small meeting room.A dedicated SIP conference phone may be appropriate when you need a standalone SIP endpoint or when the required room coverage exceeds that of the specific USB speakerphone being considered. (speakerphones cannot pick up voices reliably beyond 3-4 metres), when you make SIP-based conference calls through your VOIP phone system (not just Teams or Zoom from a laptop), when you need the phone to work independently without a laptop (walk-in dial from the conference phone directly), or when audio quality on conference calls is business-critical (client-facing calls where poor audio reflects badly on your business). If none of those apply to your situation, save the $540-1,500 and buy a USB speakerphone instead. Put the savings toward your actual phone system.

Room Size Matching: The Most Important Decision

The single most important factor when choosing a conference phone is matching the device to the room size. Every conference phone has a microphone pickup range, measured in metres from the device. If someone sits beyond that range, the far end of the call hears them faintly or not at all.

Huddle Room (2-4 People, Up to 3x3m)

A small huddle room or breakout space where 2-4 people sit close together. Any speakerphone or entry-level conference phone works here. A USB speakerphone ($130-350 AUD) is usually sufficient. If you want a dedicated SIP device, the Yealink CP925 (~$539 AUD) is more hardware than you need for this room size, but it gives you room to grow. That is a large step up from a USB speakerphone, so the headroom is only worth paying for if you already know a SIP endpoint is coming. Do not buy a Poly Trio C60 for a huddle room. It is engineered for boardrooms several times this size.

Small Meeting Room (4-8 People, 3x4m to 4x5m)

The table seats 6-8, and the person at the far end is about 3-4 metres from the phone in the centre of the table. The Yealink CP925 (6m pickup) handles this room size comfortably with margin. The Poly Trio 8300 (3.7m pickup) works but sits right at the edge of its range for the furthest seats. If you are choosing between the two for this room size, the CP925 provides better pickup coverage at a lower price.

Medium Meeting Room (8-14 People, 5x6m to 6x8m)

A proper boardroom table that seats 10-14. With the phone centred on a 5-6 metre table, an end seat is roughly 2.5-3 metres from the phone; measure the actual phone-to-seat distance before selecting hardware. Here you need either the Yealink CP965 with expansion microphones (CPW65 units extend coverage to the table ends), the Poly Trio C60 with expansion microphones or a second daisy-chained unit, or the Grandstream GAC2570 (5m pickup, extendable with two GMD1208 wireless microphones). With a phone centred on a 6-metre table, the end seats are about 3 metres away; compare that distance with the model's published pickup range and test the actual room before deciding whether expansion microphones are required.

Large Boardroom (14+ People, 8m+ Table)

For long tables, measure from the planned phone position to the furthest seat; expansion microphones or additional units may be required if that distance exceeds the device's practical pickup range. Table length alone does not determine coverage; measure the distance from the planned phone position to the furthest participant and compare it with the model's pickup range, allowing for room acoustics. The Yealink CP965 supports up to two CPW65 expansion microphones, adding two wireless microphone pickup points; each CPW65 has a 3-metre pickup radius and supports a connection distance of up to 20 metres from the CP965. The Poly Trio C60 supports optional expansion microphones (HP part 85X02AA) and can be daisy-chained up to four units. The Grandstream GAC2570 supports up to two GMD1208 wireless expansion microphones. For most Australian small businesses, if you have a room this size, you are likely better served by a dedicated AV integrator who can design a ceiling microphone solution rather than trying to cover the room with a tabletop conference phone.

Key Specs That Actually Matter

Conference phone spec sheets are full of numbers. Most of them do not matter for a small business buyer. Here are the specs that do.

Microphone Pickup Range

This is the maximum distance from the device where a voice is reliably captured. Measured in metres. Match this to your room size (see above). Marketing specs are measured in ideal conditions (quiet room, no background noise). Real-world pickup can be lower than the stated range and varies with room acoustics, background noise, device placement and speaker position. Real-world pickup may be lower than the published figure, so test the device in the intended room and seating layout.

Full-Duplex Audio

Full-duplex means both sides of the call can speak simultaneously without the audio cutting out. Half-duplex (found on cheap speakerphones) means only one side can transmit at a time, which creates the "walkie-talkie" effect where people talk over each other and get cut off. Every device recommended in this guide supports full-duplex. Do not buy a conference phone that does not.

Noise Cancellation and Echo Cancellation

Acoustic echo cancellation (AEC) prevents the far end from hearing their own voice echoed back. The conference phones reviewed in this guide specify acoustic echo cancellation. Noise cancellation (or noise reduction) suppresses background noise like keyboard typing, paper rustling, or HVAC hum. This varies significantly between models. Poly's noise-processing feature varies by model: the Trio 8300 uses NoiseBlock. HP's own Trio C60 specification sheet does not name a NoiseBlock variant, listing Poly Acoustic Clarity technology with acoustic echo cancellation and background noise suppression, so confirm the exact feature set with your supplier if noise processing is a deciding factor. The Yealink CP925 uses "Noise Proof Technology" with Smart Noise Filtering, which performs well in moderate noise environments. For an open-plan office where the conference room has glass walls and limited sound isolation (common in Australian fit-outs), stronger noise cancellation makes a noticeable difference.

SIP Compatibility

If you have a VOIP phone system, the conference phone needs to register as a SIP endpoint on your PBX. All devices in this guide support standard SIP. However, compatibility with your specific provider matters. Before purchasing, confirm with your business phone company that the exact model you are considering is supported on their platform. Some providers publish supported-device lists; otherwise, ask the provider to confirm support for the exact model and firmware. An uncertified device may work, but the level of troubleshooting assistance varies by provider and plan; confirm support policy before purchasing.

PoE (Power over Ethernet)

Power over Ethernet allows the conference phone to draw power from the Ethernet cable rather than requiring a separate power adapter. This means one cable from the wall to the phone instead of two (Ethernet plus power). All conference phones in this guide support PoE, but the required standard varies: CP965, Trio C60 and GAC2570 require PoE+/IEEE 802.3at, while CP925 and Trio 8300 use IEEE 802.3af. However, PoE requires a PoE-capable switch or a PoE injector at the wall port. If the Ethernet port does not provide the required PoE standard, use a compatible PoE injector or power kit; check the exact SKU because some models list the power accessory as optional. For a clean conference table with minimal cables, PoE is worth the small investment.

USB vs SIP vs Bluetooth: Which Connection Type?

Conference phones connect to your call infrastructure in one of three ways, and choosing the wrong one is a common and expensive mistake.

SIP (Session Initiation Protocol)

SIP conference phones register directly with your VOIP phone system (cloud phone system or on-premise PBX) via Ethernet. They have their own extension number, can make and receive calls independently, and appear as a full endpoint on your phone system. This is the right choice if you want the conference room phone to be part of your business phone system, with its own number, call history, and the ability to transfer calls to and from desk phones. SIP is the connection type for all five conference phones reviewed in this guide.

USB

USB speakerphones connect to a laptop and act as the microphone and speaker for whatever communication app is running on that laptop (Teams, Zoom, Google Meet). They do not register as standalone SIP endpoints, although they can act as the audio device for a laptop-based VoIP softphone. They do not have their own phone number. They are a peripheral for the laptop. This is the right choice if your conference calls are exclusively via video/voice platforms like Teams or Zoom, and you do not need the conference room to function as an independent phone endpoint. USB speakerphones are significantly cheaper ($130-350 AUD vs $540-1,500 AUD for SIP conference phones).

Bluetooth

Bluetooth speakerphones pair with a mobile phone or laptop wirelessly. Convenient for impromptu calls, but Bluetooth audio quality and stability vary by device, Bluetooth profile, adapter and radio environment; test the intended setup before relying on it for a room system. Bluetooth is acceptable as a secondary connection option on a device that also supports SIP or USB, but it should not be the primary connection for a conference room. Audio quality and connection stability are not sufficient for regular business conference calls.

Detailed Conference Phone Reviews

Yealink CP925

The CP925 is Yealink's replacement for the CP920, which was discontinued on 30 June 2022. It handles SIP calls natively, supports Bluetooth for connecting a mobile phone as a secondary audio source, and includes built-in Wi-Fi (useful if the conference room does not have an Ethernet port, though wired is always preferred for call quality). A 6-microphone array gives 360-degree coverage with a 6-metre (20ft) pickup range, which covers most small to medium meeting rooms without expansion microphones. Audio quality is excellent, with Yealink's Noise Proof Technology and Smart Noise Filtering handling moderate background noise well.The CP925 supports SIP, but provider certification and provisioning support vary; confirm the exact model with your provider before purchase or deployment. It is PoE powered (802.3af, class 3) and includes a power adapter in the box for non-PoE installations. The 4-inch capacitive touchscreen is a real improvement on the CP920's 3.1-inch non-touch LCD, but this is still a SIP phone rather than a platform device: there is no native Teams or Zoom app. If you need Teams integration, look at the CP965. If you just need a reliable SIP conference phone for a meeting room, the CP925 is the default recommendation. One CPW25 Bluetooth wireless expansion microphone can be added, extending pickup by a further 3 metres. AU price: ~$539 AUD, the best Australian listing found on 3 September 2026.

Yealink CP965

The CP965 is Yealink's premium conference phone. Platform support depends on the CP965 edition: Teams and Zoom use separate configurations, and Zoom classifies CP965 as a Zoom Rooms Controller whose certification entered end-of-life in September 2025. The 5-inch colour touchscreen makes navigation intuitive. Microphone pickup is rated at 6 metres natively; the optional two-microphone CPW65 package adds two 3m-radius pickup points, with each microphone able to connect from up to 20m away. This makes the CP965 suitable for rooms from small (4 people) to large (16+ people with expansion mics).The premium may be justified for a compatible Teams deployment or for a Zoom Rooms deployment in which CP965 serves as the controller and audio device alongside the required room computer, camera, display and licence. If you do not need either of those features, the CP925 at roughly half to two thirds the price provides the same core SIP conferencing quality. The CP965 supports Bluetooth 4.2 and USB-C for connecting as a laptop speakerphone, making it a versatile multi-mode device.

Poly Trio 8300

The Poly Trio 8300 is Poly's entry-level conference phone for small to medium rooms. It has a 3.5-inch monochrome display with a keypad and uses Poly NoiseBlock; HP states that the Trio 8300 is not supported in Microsoft Teams environments. The microphone pickup range is 3.7 metres (12ft), which is adequate for a huddle room or small meeting room (up to 6 people seated close together) but falls short for a medium boardroom. If your room regularly seats more than 6 people, the 8300's pickup range will not reach the ends of the table.The Trio 8300 is an OpenSIP conference phone for small rooms; HP states that it is not supported in Microsoft Teams environments. Audio quality is excellent, as expected from Poly (formerly Polycom, the original conference phone company). AU advertised pricing varies by seller and SKU, with live 2026 listings reviewed below $700 as well as higher RRPs. The price premium over the Yealink CP925 is primarily for the Teams integration and Poly's superior noise cancellation.

Poly Trio C60

The Trio C60 is Poly's current flagship conference phone and the replacement for the Trio 8500, which Zoom identifies as superseded for the Zoom Rooms Controller role. HP's specification sheet gives the C60 three cardioid microphones, a 5-inch (12.7cm) 720x1280 colour multi-touch display, Poly Acoustic Clarity with acoustic echo cancellation and background noise suppression, and IEEE 802.3at Class 4 PoE. It supports optional expansion microphones and daisy-chaining of up to four units, which is how it covers a large room. It carries Australian certifications including AS/NZS 62368-1, A-Tick and NZ Telepermit. HP publishes a 6.1m (20ft) microphone pickup figure for the Trio C60, although actual coverage still depends on placement and room acoustics.At around $1,390 to $1,500 AUD inc GST as at September 2026, verified with two Australian resellers both holding stock, the Trio C60 is the most expensive option in this guide. It is only justified for rooms that regularly seat 12 or more people, where the expansion microphone support and daisy-chaining are genuinely needed. For most Australian small business meeting rooms (4-8 people), the Trio C60 is overkill. Buy the Yealink CP925 and put the $850 to $960 difference toward your VOIP service plan.

Grandstream GAC2570

The GAC2570 is Grandstream's flagship conference phone. It runs Android, features a 7-inch colour touchscreen, supports SIP and Bluetooth 5.0, and has a 5-metre microphone pickup range. The standout feature is wireless expansion: the GAC2570 can pair with up to two GMD1208 wireless expansion microphones, which is a cost-effective alternative to buying a single premium unit with expensive expansion microphones.The GAC2570 is the least widely stocked model in this guide. Our nightly retail price tracking first found an Australian listing for it in September 2026, from a single retailer (UMart, at $749 AUD and in stock), so treat that as one data point rather than a settled market price. What it offers over the Yealink CP925 is Android apps, a much larger 7-inch display and wireless microphone expansion. If the feature set suits your room, a quote from a Grandstream dealer or your phone provider is worth comparing against that figure and against the CP925 and CP965 prices above before committing.

Teams and Zoom Integration

If your business uses Microsoft Teams or Zoom for meetings, you may want a conference phone that integrates natively with those platforms. Native integration varies by device: some Teams phones run the service directly, while Zoom Rooms controller deployments still require a compatible Zoom Rooms system. This is convenient but adds significant cost.Platform support is model- and SKU-specific: CP965 has dedicated platform configurations, Trio 8300 is not supported as a Teams device, and the Trio C60 ships in several SKUs whose certifications differ, with HP's Full Radio PoE sheet listing Zoom and Open SIP while Microsoft Teams is sold under separate part numbers. The Yealink CP925 does not (it is SIP-only). The Grandstream GAC2570 runs Android and is Zoom Rooms certified; Microsoft Teams certification should be checked separately.Before paying the premium for native Teams integration on a conference phone, consider whether a laptop connected to a $200-350 USB speakerphone achieves the same thing. In most small business meeting rooms, someone brings a laptop to the meeting anyway. The laptop runs Teams or Zoom, and the speakerphone provides the audio. Native integration can add room-system capabilities such as one-touch join, calendar integration and camera controls, but it also introduces platform, licensing and system requirements. For a detailed guide on integrating Teams with your phone system, see the Microsoft Teams phone system guide.

Conference Phone Pricing in Australia

All prices below are in AUD and reflect current Australian distributor and retailer pricing. Conference phone prices fluctuate, so check current pricing before purchasing. The VoIP Cost Calculator can help you model the total cost of your phone system including conference room hardware.Budget tier ($130-350 AUD): USB/Bluetooth speakerphones (Jabra Speak 750, Poly Sync 20, Anker PowerConf).

Entry SIP (~$539 AUD): Yealink CP925. Best value SIP conference phone for rooms up to 8 people, and where most small businesses that genuinely need SIP should land. Note how much the entry point has moved: the sub-$450 SIP conference phone this guide used to recommend, the CP920, was discontinued in 2022 and has no cheap successor, so entry level now means around $539 rather than under $400.

Mid-range ($700-1,000 AUD): Poly Trio 8300 ($700-900), Yealink CP965 (from about $730 in our price tracking, September 2026). Touchscreen interfaces, better noise cancellation, and a dedicated Microsoft Teams configuration on the CP965 (see the Teams question below before assuming the others support it). The Grandstream GAC2570 also sits in this tier: one Australian retailer listed it at $749 in September 2026, the only listing our price tracking has found for it.

Premium ($1,390-1,500 AUD inc GST): Poly Trio C60, the current Poly flagship and the Trio 8500's replacement. Large boardroom specialist. Only justified for rooms seating 12+ people regularly. Price verified with two Australian resellers, September 2026.Where to buy in Australia: Buy from an Australian-authorised reseller or local phone-system provider, and verify stock location, Australian warranty terms and provisioning support before purchase. Your business phone company may also sell hardware directly, sometimes pre-configured for their platform, which saves setup time.

Setting Up a Conference Phone on Your VOIP System

A SIP conference phone connects to your VOIP system the same way a SIP desk phone does. It needs an Ethernet connection (or Wi-Fi if supported and wired is not available), SIP credentials from your business phone company (username, password, SIP server address), and either manual provisioning (entering the credentials via the phone's web interface) or auto-provisioning (the phone downloads its configuration from the provider's server automatically).Some business phone providers pre-configure supported phones purchased through them; confirm provisioning services and fees with the provider. If you buy independently (from Amazon AU or a third-party distributor), you will need to provision it yourself or ask your provider to walk you through it. Setup time varies by provider, network configuration, firmware and whether the model supports automatic provisioning. The phone connects via Ethernet, you access its web interface from a browser on the same network, enter the SIP credentials, and the phone registers with your PBX. It then appears as an extension on your system, just like any desk phone.One important consideration: assign the conference phone its own extension on your phone system. Do not share an extension with a desk phone. The conference room should have a dedicated number that staff can transfer calls to ("I will transfer you to the conference room") and that appears separately in call logs. Extension and device charges vary by provider and plan; many hosted-PBX services charge per user or connected phone.

Daisy-Chaining for Larger Rooms

For rooms where a single conference phone cannot cover the entire table, you have two options: expansion microphones or daisy-chaining.Expansion microphones are satellite microphone pods that connect to the main conference phone and extend its pickup range. The Yealink CPW65 is sold as a two-microphone package that adds pickup points at the ends of a long table; check current package pricing. The Poly Trio C60 supports similar expansion microphones (HP part 85X02AA). These are the simplest solution for medium to large rooms because the main phone handles all the SIP/audio processing and the expansion mics just capture additional audio.Daisy-chaining (cascading) means connecting multiple conference phone units together so they act as one system. Of the phones in this guide, the Poly Trio C60 supports it, up to four units. The Grandstream GAC2570 takes the other route: rather than chaining phones, it pairs with up to two GMD1208 wireless extension microphones. Chaining covers very large rooms because each unit contributes its own microphone array. C60 cascading has specific network and firmware requirements, including the same subnet, multicast and matching software/base profiles; confirm the design with the provider or integrator. Check with your provider before planning a cascaded deployment.

Australian Considerations

Conference phone selection in Australia is influenced by a few local factors that do not apply in other markets.NBN upload bandwidth: SIP-call bandwidth varies with the negotiated codec, packet size, encryption and network overhead; use your provider's codec and bandwidth guidance for capacity planning. On NBN 50 (typically 20 Mbps upload), this is negligible. But if you are running a video conference on Teams or Zoom simultaneously with a SIP conference call (common in hybrid meeting setups), bandwidth consumption increases substantially. If your office is on a lower-tier NBN plan, consider whether your upload bandwidth can handle concurrent conferencing loads.Distribution and warranty: Australian availability and warranty coverage vary by model, SKU and seller; confirm local stock and written Australian warranty terms before purchase. Buying through an authorised Australian channel can make warranty and support handling easier, but voluntary warranty coverage and support depend on the seller and manufacturer terms; applicable Australian Consumer Law guarantees are separate. Grey market imports (cheaper hardware purchased from overseas Amazon stores or AliExpress) may not be eligible for Australian warranty claims.PoE switch availability: If your meeting room Ethernet port runs through a PoE switch, the conference phone draws power from the cable. If not, use a compatible PoE injector or power kit; check the exact SKU and box contents because a suitable adapter is not included with every model. A PoE switch (e.g., Ubiquiti USW-Lite-8-PoE, ~$180 AUD) is a worthwhile investment if you plan to power multiple VOIP devices via PoE.

What Most Businesses Get Wrong

1. Buying a Conference Phone When a Speakerphone Will Do

A dedicated SIP conference phone is a specialised piece of hardware. It makes sense for rooms that need independent SIP connectivity, large pickup ranges, or enterprise-grade audio. For a small huddle room where someone always brings a laptop to the meeting anyway, a $200-350 USB speakerphone plugged into that laptop is simpler, cheaper, and perfectly adequate. Before spending $540-1,500 on a conference phone, honestly assess whether your meeting room needs justify it.

2. Choosing Based on Features Instead of Room Size

Touchscreen, Android, Bluetooth 5.0, native Teams, AI noise cancellation: these are all nice features. But if the phone cannot pick up the voice of the person sitting 4 metres away, none of those features matter. Start with room size. Identify the microphone pickup range you need. Then filter by features. Not the other way around.

3. Not Checking SIP Compatibility Before Purchasing

An uncertified SIP device may work with a particular platform, but registration, provisioning, features and support depend on the exact model, firmware, PBX and provider; obtain written confirmation before purchase. Always confirm your business phone company supports the exact conference phone model before purchasing. Most providers publish a list of certified devices on their website, or you can ask their sales team directly.

Your Next Steps

Here is the practical checklist for choosing and setting up a conference phone for your business.1. Measure your room. What is the distance from the centre of the table (where the phone will sit) to the furthest seat? This determines the minimum microphone pickup range you need.

2. Count the typical attendees. How many people regularly sit in this room for calls? Not the maximum capacity of the room, but the typical call size. This helps confirm the room-size category.

3. Decide: SIP or USB? Does the conference room need an independent phone (SIP), or is someone always bringing a laptop anyway (USB speakerphone)? Be honest. Most small business meeting rooms are laptop-plus-speakerphone scenarios.

4. Check your business phone company's certified device list. If you are going SIP, confirm which conference phones your provider supports. This narrows your options and ensures you get full support.

5. Check your Ethernet and PoE setup. Does the meeting room have an Ethernet port? Does it carry PoE? If not, factor in a PoE injector or use the included power adapter.

6. Buy from an Australian distributor. Ensure Australian warranty coverage and local support. Avoid grey market imports for business-critical hardware.

7. Provision the phone on your VOIP system. Assign it a dedicated extension. Test by calling from a desk phone to the conference room and confirming audio quality from all seats.If you are not sure which conference phone is right for your meeting room, or if you need help matching hardware to your existing phone system, get a free recommendation from the Need to Know Comms team.

Do I need a conference phone or will a USB speakerphone work?

A USB speakerphone ($130-350 AUD) is sufficient for most small meeting rooms (2-6 people) where someone brings a laptop to every meeting. You need a dedicated SIP conference phone when the room regularly seats more than 6 people, when you need the phone to work independently without a laptop, or when SIP-based conference calls through your VOIP system are required.

What is the best conference phone for a small meeting room in Australia?

The Yealink CP925 (~$539 AUD) is the best value for rooms seating 4-8 people. It has a 6-metre microphone pickup range, SIP support, a 4-inch touchscreen, Bluetooth, and built-in Wi-Fi. For most Australian small businesses that need a SIP conference phone, this is the default recommendation. It replaced the CP920, which Yealink discontinued on 30 June 2022.

Can I use a conference phone with Microsoft Teams?

Yes, but not all conference phones support native Teams integration. The Yealink CP965 has a dedicated Microsoft Teams configuration. HP states that the Poly Trio 8300 is not supported as a Teams device. The Poly Trio C60 is sold in several SKUs whose platform certifications differ, so confirm the exact part number: HP's Full Radio PoE sheet lists Zoom and Open SIP, and separate Microsoft Teams part numbers are sold. The Yealink CP925 is SIP-only and does not support Teams directly. The Grandstream GAC2570 runs Android but is not officially Teams certified.

How much does a conference phone cost in Australia?

Entry-level SIP conference phones (Yealink CP925) start at around $539 AUD. Mid-range options (Poly Trio 8300, Yealink CP965) run $700-1,000 AUD. Premium boardroom phones (Poly Trio C60) cost around $1,390-1,500 AUD inc GST as at September 2026. USB speakerphones (not SIP) start at $130 AUD. The Grandstream GAC2570 also sits in the mid-range: one Australian retailer listed it at $749 AUD in September 2026.

What is PoE and do I need it for a conference phone?

Power over Ethernet (PoE) delivers power through the Ethernet cable, eliminating the need for a separate power adapter. All conference phones in this guide support PoE, but your network switch must also support it. If your switch does not provide the required PoE standard, use a compatible injector or power kit; check the exact SKU because an adapter is not included with every model.

How do I cover a large boardroom with a conference phone?

For a large table, measure from the planned phone position to the furthest participant and compare that distance with the model's pickup specification and the room's acoustic conditions. Add expansion microphones (Yealink CPW65, ~$150 AUD each) to extend the pickup range, or choose a phone that pairs with wireless extension microphones (the Grandstream GAC2570 connects up to two GMD1208 units, which Grandstream says can sit up to 20 metres from the phone). For very large rooms (20+ seats), consider a professional AV installation with ceiling microphones.

Should I buy a conference phone from my business phone company or from a retailer?

Provisioning services and pricing vary by seller and provider. Confirm whether the exact phone will arrive configured, whether automatic provisioning is supported, and what setup assistance is included. Either way, confirm the model is on your provider's certified device list before purchasing.

Every business is different. The right conference phone for a 2-person huddle room is not the same as for a 15-person boardroom, and SIP compatibility with your phone system matters too. Tell us your room dimensions and what phone system you're on. We'll give you a specific recommendation. We reply personally. Not a bot, not a form letter.

Browse the full Yealink phone range for current Digiphone pricing and stock.